Hotmail or Outlook Email Services?

Are you also one of those people who are confused between Hotmail and Outlook? Then no need to worry because your Hotmail hasn’t vanished anywhere, it has just been upgraded to Outlook Email Services.

In around 2005, Microsoft introduced a new set of advanced products and services to amplify the user experience and launched their new suite with the name of “Windows Liver Services”, and in connection to this new suite, Microsoft decided to abandon Hotmail and name the email service as Windows Live Mail, however, upon protest by various users who preferred the name “Hotmail”, Microsoft changed the mailing service to “Windows Live Hotmail”.

What created confusion about the users was that around the same time, Microsoft also introduced an updated user interface with advanced features by the name of “” due to which the old users can continue using their email addresses ending in “” while the new users had to use the domain “”, although both email addresses access the same mailing service.

Previously, Hotmail used the same name for their mailing service as well as their official website so users had a clear idea as to what Hotmail is. But now brand confusion has been created by Microsoft. In 2011, around a year before Microsoft abandoned the name of “Windows Live, ” they launched Office 365. Initially, Office 365 was intended for business and corporate use but later on this was extended for personal use as well and consequently, Microsoft decided to introduced an integrated set of web apps with the name “Outlook on the Web” with the following services:

  • Outlook Mail,
  • Outlook Calendar,
  • Outlook People,
  • Outlook Tasks.

Among these Outlook services, the most important one was of the Outlook Mail which is essentially a modernized version of Hotmail email service.